Voice Assessment Training
We highly recommend that you play the video to find out what is expected from you before taking the assessment
Do NOT take the test on a speakerphone and make sure you are in a quiet environment
The assessment must be taken by the potential Client Support Professional. Any assessment recorded by a third party will result in automatic disqualification of all parties involved.
You will NOT be able to re-record your answers once you complete each question of the assessment'
You will NOT be able to retake the voice assessment once it is submitted
You will not be eligible to continue in the Arise network, if you do not pass the assessment (there is only ONE attempt). Any attempts to circumnavigate this rule will result in automatic profile inactivation.
The test can be heard in two parts:
Question-building or form a question based on the prompt you will hear
Example: “Ask me where you live”, you say “Where do you live?”
Sentence rearrangement from the scrambled words on your screen
Example: “You/Where/Are/Going”, you say “Where are you going?”