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The Opportunity

Work From Home

Customer Service Representative (Agent)

Provide customer service over the phone and computer for some of the world's largest companies!

We use a technology platform called Arise that connects The Richland Group to some of the worlds top companies.

  • Make $8 -$16 per hour plus bonuses

  • No Long Commute or Sitting in Traffic 

  • Make Your Own Schedule 

  • Work in as short as 30 minute intervals or much longer blocks of time

  • Always have a Job!




Rail Pass Cost you $100 to $300 per month


Travel Cost

Average 20 Mile commute cost you $135 per month

Just $1

If you commute to work and make $1 more, it cost you 100 to 300 hours just to get to work.


Save with Us

Wake up and start earning while saving $100 - $300 per month in transportation cost.  


Stop Paying to get to Work

Create a Profile

The Profile is where you enter basic information, such as your name and contact information. You can complete a Profile here AGENT REGISTRATION.

OUR IBO #86846

Enter this to join a network

Select a Client

You have the flexibility to choose the client program that you would like to service. Our clients include many Fortune 1000 companies such as major telecommunications, cruise lines and the world’s largest online retailers.


All agents will be required to complete a background check. Requirements regarding the impact of background checks vary.


Voice Assessment

This is an automated 10 minute process that assesses voice clarity. See the Assessment Prep Video before you take the assessment


Complete Client Certification (online)

Each client has its own online certification classes. The classes will enable you to service the client's customers with confidence.  Classes are typically 2-4 hours a day M-F for 4-8 weeks. The sessions are offered in the morning or evening.  You can select which time is best for you.


Background Check


Questions About Joining?
Trouble getting started?
If you have questions about getting started with The Richland Group or trouble getting through the process 
you can contact us at the email address below.
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